F.A.Q

Frequently Asked Questions

1. Where do you currently ship your products?

We currently ship exclusively within Canada, ensuring fast and free delivery to all our Canadian customers.

2. Will you offer international shipping in the future?

Yes! We are planning to expand our shipping options internationally in the near future. Stay tuned for updates on when we will start serving customers worldwide.

3. What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), as well as secure payment methods like PayPal, Apple Pay, and Google Pay.

4. How long will it take to receive my order?

For Canadian orders, shipping typically takes 7-15 business days depending on your location.

5. What is your return policy?

We offer hassle-free 30-day returns. If you're not satisfied with your purchase, simply contact us within 30 days of receiving your order, and we’ll assist you with the return process.

6. Is my payment information secure?

Yes! We use industry-standard encryption to ensure your payment details are fully secure during checkout.

7. How do I track my order?

After your order is shipped, you’ll receive an email with a tracking number. Use this to track your package until it arrives at your doorstep.

8. How can I contact customer support?

You can reach us through email at info@evounsly.store on our website. We’re here to assist with any inquiries.

9. Do you offer product warranties?

We do not offer product warranties at this time. However, we stand by the quality of our products, and our 30-day return policy ensures customer satisfaction.